Privacy Policy

VINquery.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you when you visit our website, VINquery.com (the "Site"), how we use that information, and the measures we take to safeguard it. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us, such as:

- Contact Details: including your name, email address, mailing address, and phone number.
- Account Information: like your username, password, and other registration details.
- Payment Information: including credit card numbers and billing details (processed through a third-party payment provider).

1.2. Non-Personal Information

When you use the Site, we may collect non-personal information automatically, such as:

- Usage Data: including your IP address, browser type, pages visited, time spent on the Site, and other usage statistics.
- Device Information: such as your device's operating system, browser type, and other system settings.
- Cookies: small data files stored on your device that help us improve your experience on the Site.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

- Providing Services: to process transactions, manage your account, and offer customer support.
- Improving the Site: by analyzing usage data to enhance our services and user experience.
- Communicating with You: to send updates, respond to inquiries, and deliver promotional materials (if you have opted-in to receive them).
- Ensuring Security: to detect and prevent fraud, enforce our terms, and protect the rights and safety of VinQuery.com and its users.

3. Sharing Your Information

We may share your information with third parties in the following situations:

- Service Providers: who assist us in operating the Site, processing payments, and providing customer support.
- Business Transactions: in the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.
- Legal Compliance: if required by law or in response to legal requests, such as subpoenas or court orders.
- Protection of Rights: to enforce our policies, and to protect the rights, property, or safety of VINQuery.com, our users, or others.

4. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

5.1. Accessing and Updating Your Information

You can access and update your personal information by logging into your account on the Site. If you need assistance, please contact us.

5.2. Opting Out of Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

5.3. Managing Cookies

Most web browsers allow you to control cookies through their settings. However, if you disable cookies, some features of the Site may not function properly.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the Site after any changes signifies your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: customerservice@vinquery.com
Address: 120 Eglinton Avenue East, Suite 500, Toronto, Ontario M4P 1E2, Canada